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Customer Reviews

We let our satisfied guests speak for themselves. Read more about their unique experience at Eastin Hotel Kuala Lumpur.

Angie_Ng13

September 2 2016

As expected with eastin, clean facility. Breakfast buffet served is good with many choices, what a good bargain with the price offered. Maybe due to mon peak season/ went to WC, the staffs are not all the time stationed in the pool and gym area.

Stayed October 2016, travelled on business

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TingTing85

September 2 2016

Quite like this hotel for the location and comfort. Aged but still providing good accommodation experience.

However, one incident on our recent stay made us uncomfortable.. We encountered a guy probably an electrician came out of our room right before we check into the hotel room. He was there to changed a defective bulb. The door wasn’t lock, and we weren’t informed by the hotel lobby staff about this. I think Eastin should have a standard procedure to schedule for maintenance to avoid clashing time with guest check in time.

Stayed October 2016, travelled with family

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pharmaherb

August 8 2016

The Eastin chain of hotels is definitely doing something right and wonderful. So far I have been blessed to stay in the Penang and PJ branches and I must say that the standard is the same where ever. The wonder thing is that there would be a Vino Vino outlet just around the corner where I can have my beers, wine and skewered BBQ.

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Katman

August 8 2016

Second stay at this property, some years after the first. This is a hotel aimed at businessmen but perfectly acceptable for tourists too. As such there are free buses provided for the main office regions, as well as free shuttle transport to KL Sentral, KLCC and other tourist areas. Do bear in mind that these shuttles do get fully booked so book as far in advance as you can. There is also a free daily excursion which varies from day to day. Worth doing. The location of this hotel isn’t ideal for tourism but a taxi to the nearest LRT will set you on your way. If you have a car it’s fine anyway with plenty of free parking. bangsar with it’s many clubs and bars is just a ten minute drive away. Driving from the airport takes around 45 minutes. Check in was straightforward and we were lucky enough to be allocated a room on the executive (17th) floor. These rooms are very spacious with a separate seating area. A TV is provided in this area as well as the main bedroom space. The bathroom was fine with a standalone, albeit dated (no monsoon showerhead) shower cubicle and a tub. The one problem we encountered was replenishment. The provided bath gel ran out after a couple of days and despite informing reception of this it wasn’t replaced until the middle of the next day. Fortunately we always carry our own just in case. The towels were good and bathrobes and slippers are also provided. Breakfast here was fine although at times the table clearance was a little slow. There is a nice pool area which doesn’t get much use midweek and a well equipped gym. I’d definitely visit again as I find driving in KL is OK if you have your wits about you and aren’t too timid.

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